Careers

With over 30 years of property management service, Alpine Building Maintenance has successfully grown and expanded throughout Canada and are now on the verge of further growth. Our team is made up of some of the most innovative, energized and focused people in the industry, our success is determined by our people.

Our team is made up of the most amazing Maintenance Staff to Specialized Project Crews, Supervisors, Quality Assurance Experts, Managers and Client Service professionals.

If you are:

  • Service Oriented
  • Innovative
  • Passionate
  • Adaptable to change
  • Committed to developing your skills and abilities

And aware how your contribution can impact our company’s success, then we would like to speak to you! Alpine offers incredible personal growth and career advancement for its team.

How to Apply

Please send your cover letter and resume to recruitment@alpineservices.ca quoting the position you are applying for in the subject line. Alpine Building Maintenance is an Equal opportunity Employer. All Resumes will be kept on file for a period of one year and become property of Alpine Building Maintenance.

For any further questions you may contact the Human Resources Department at:

Attn: Human Resources Department
604-821-1541 ext 228
alpinehr@alpineservices.ca
Unit 211 8291 92nd Street
Delta BC, V4G 0A4

Sales Representative

Location: Richmond, BC, and area

Overview: To develop and maintain new business in a defined sales territory by generating leads, participating in Request For Proposals (RFPs), and creating growth through leveraging existing market share. To assist VP through participation in RFP analysis and preliminary preparation for regional opportunities.

Requires excellent organizational abilities, professional phone demeanour, strong computer skills and the ability to work with limited supervision.

Will require valid driver’s license and vehicle.

Job tasks:

  • Generate sales opportunities through cold calling and leveraging existing market presence to provide steady growth in defined territory.
  • Prepare and present sales proposals directly to potential clients.
  • Report weekly on sales activities and sales target performance.
  • Obtain and track (using CRM tools as provided) information on all targeted opportunities by company and business segment, documenting decision making personnel, current contractual status and projected opportunity dates.
  • Analyze data to assist in prioritizing targets to receive corporate introductions and sales follow-up on all private sector opportunities.
  • Prepare, via utilization of pre-fabricated templates, corporate introduction packages and confirm delivery to appropriate parties.
  • Assist in standardization of typical responses for RFPs both public and private, identifying recurring requests and documenting trends.
  • Identify client requirements upon award of successful bids, and assist in development of work schedules, quality assurance tracking, key performance indicators and security requirements, utilizing existing templates.

Ideal qualifications:

  • Strong customer service skills
  • Extremely professional
  • Strong customer service skills, comfortable interacting with the general public
  • Fluent in English, spoken and written
  • Proficient in Microsoft Office Suite
  • Able to work independently, demonstrated proficiency in business to business sales techniques
Sales Administrator

Location: Richmond, BC, and area

Overview: The Service Administrator (SA) position covers the work order component for our various clients. The SA is responsible for dispatching service tickets (work orders) and successfully closes them in the allotted time frame with exceptional customer service and appropriate charges. The position demands a strong customer service focus coupled with a sales element. The SA is vested with the autonomy to ensure the outlined targets and deadlines are met.

Work environment: Our service department possess similarities to a call center therefore it is a busy and fast paced environment. The service department is a department where multitasking is key feature and is constantly busy with phone calls, drop ins etc. However the team environment and endless support from co-workers are gratifying.

Major areas of responsibility:

  • Enter and dispatch work orders with all given details to supervisors/area managers
  • Close work orders with collecting all key pieces of information from the supervisors/area managers then transmitting information on client server with full detail
  • Determine chargeable work orders, and maximize profits
  • Handle service complaints with a complete resolution in a 24 hour allotted time frame
  • Monitor/Analyze IVR to see how many fails, and come up with an immediate resolution
  • Create time slips in Simply Accounting for chargeable work orders

Primary objectives:

  • Ensure all service tickets (work orders) are closed on time
  • Maximize profits from all work orders dispatched from client
  • Keep up with general administration (time slips, filing etc.)
  • Ensure fails are low-none as possible for IVR
  • Ensure all chargeable work orders are inputted through the right channels for A/R and A/P for the work order
  • Maintain main switchboard line with exceptional customer service skills

Education and experience:

  • Years of experience: 3 + years customer service background
  • 1 year office environment experience (an asset)
  • Intermediate – Excellent Computer Skills
  • Typing words per minute: 40 +
  • Minimum post-secondary certificate/diploma (Degree an asset)
  • High School Diploma or equivalent from a Canadian recognized institute

Qualifications:

  • Broad knowledge and experience in Customer Service/ Administration
  • Team player – able to work in a team and assist with leading a new team
  • Goal/ target oriented – must be able to work independently at times in organizing innovative approaches to the position
  • Able to handle a fast paced environment (quick, alert)
  • Must have exceptional attendance and punctuality
  • Excellent oral and written communication skills
  • Positive attitude and solid work ethic
  • Able to work independently and as part of a team
  • Able to problem solve and display critical thinking in all types of situations
Supervisor

Location: Vancouver, BC, and area

Overview: A supervisor is assigned to a specific region within a portfolio and directly reports to the portfolio director. A supervisor is required to manage all staff under them, including recruitment, training, scheduling, equipment tracking, and quality assurance.

Job tasks:

  • Hire, train, motivate, evaluate and discipline cleaning staff and sub-contractors
  • Develop and maintain client relationships
  • Quality assurance tasks
  • Tracking of company equipment
  • Promptly rectify any service complaints via response, resolve and report
  • Engage in on-going personal training
  • Participate in weekly conference call sessions
  • Ensure all company protocols are being adhered to i.e. – WCB, WHMIS, Uniform, CPIC clearance etc
  • Make sure all employees have PPE equipment available at relevant work sites.
  • Regularly update store profiles.
  • Exercise cost control of supplies and equipment
  • Creation of cleaning schedules
  • Adhere to all floor finish schedules via daily/weekly/monthly check lists
  • Maintain all equipment according to the Alpine equipment maintenance manuals
  • Adhere to various additional cleaning schedules, including special areas / specific time cleaning etc

Ideal qualifications:

  • Excellent leadership abilities
  • 2 + years of management experience
  • Strong customer service skills
  • Effective planning, organizing and time management skills
  • Demonstrated oral and written communication skills
  • Excellent judgement and decision making skills to be applied to a variety of diverse situations
  • Entrepreneurial spirit and hunger for success
  • Extremely professional
  • Proven ability to manage large numbers of people at the same time
Account Manager

Location: All locations

Overview: This role requires individuals with a “go getter” attitude. They must be able to take the account they are assigned to and manage every aspect of it – including the management of all staff working at that facility, managing the budget – all while maintaining an incredible relationship with the clients. This position requires hands on management and requires you to work through the onsite office. You will be the main point of contact for the account for all head office support staff.

Job tasks:

  • Quality assurance daily
  • Develop and maintain client relationships
  • Hire, train, motivate, evaluate and discipline cleaning staff
  • Creation of weekly/monthly schedules
  • Inventory ordering, control and cost analysis
  • Budgetary control
  • Ensure all company protocols are being adhered to i.e. – WCB, WHMIS, Uniform, CPIC clearance etc

Ideal qualifications:

  • Passion for consultative sales & business development
  • Excellent leadership abilities
  • 3 + years of management experience
  • Strong customer service skills
  • Effective planning, organizing and time management skills
  • Demonstrated oral and written communication skills
  • Excellent judgement and decision making skills to be applied to a variety of diverse situations
  • Entrepreneurial spirit and hunger for success
  • Extremely professional
  • Proven ability to manage large numbers of people at the same time
Janitorial Staff

Location: All Locations

Job overview: The Janitorial Cleaners work together with other co-workers in maintaining the cleanliness of the facility to which they are assigned to. The general overview of duties and responsibilities for this position are:

  • Stock cart with paper supplies, chemicals and cleaning equipment
  • Wipe and sanitize all public utilities such as public phones and door handles
  • Vacuuming carpets and upholstery around assigned facility
  • Dust mops all floor surfaces and furniture
  • Wet mop any spills at all traffic areas
  • Litter Picking
  • Empty garbage containers on a regular basis
  • Picking up of all recycling material
  • Monitors washrooms to ensure cleanliness and stocked with supplies
  • Dust top of kiosks
  • Place trash in the trash compactor
  • Other reasonable requests from Site Supervisor or Site manager
  • Cleans and polishes chrome and other polished metal surfaces
  • Spot cleans walls, partitions, light switches and doors, window sills

Education and experience:

  • Demonstrate positive attitude and strong work ethic
  • High School Diploma
  • Ability to work independently and as part of a team
  • Previous cleaning experience would be considered an asset

All successful candidates will be required to undergo a Criminal Record Check prior to commencing work.

Click here [PDF 97KB] to download our application form, which can scanned and e-mailed along with your resume and cover letter.